Certified Scrum Master (CSM)

This course can work as a refresher, or as a starter. And let’s not forget about getting certified – it can be an important milestone and a springboard for your career.


We have delivered this course over 200 times in Europe, Africa, and America. While project managers, business analysts, developers, testers are most interested in attending, we have also trained teachers, miners, chartered accountants, and engineers.

This course is truly for everyone! Even if you do not make a career out of it, you will always find something useful within this elegant framework. 

Course Objectives

  • Understand Agile and the Scrum framework
  • Grasp the role of Scrum Master
  • Learn how to get ready to start scrumming
  • Know how to support your team & deal with organisational issues

Topics Covered

  • Understanding the fundamentals of Agile
  • History of Agile
  • Agile values and principles
  • Following the Scrum framework
  • Empiric process theory
  • Scrum framework: roles, events, and artefacts
  • Cross-functional and self-organised Scrum teams
  • The role of the product owner in a Scrum team
  • The role of the scrum master in a Scrum team 
  • Starting up new products and teams
  • Product vision
  • Creating the initial product backlog
  • Product backlog management
  • Writing user stories and acceptance criteria
  • Common user story mistakes
  • Definition of ready and done
  • Estimations and planning poker
  • Budgets and timelines
  • Release planning
  • Sprints and their characteristics
  • Sprint planning
  • Backlog refinement
  • Sprint execution
  • Sprint retrospective
  • Sprint review
  • Team coaching


International certification with Scrum Alliance


2 days

Similar courses

Leading SAFe

This course covers how to lead a Lean-Agile enterprise by leveraging the Scaled Agile Framework® (SAFe®).

More Information
Certified Scrum Product Owner (CSPO)

This course looks at the other side of Scrum – product visioning, release and strategy planning, requirements gathering and customer experience design.

More Information
Psychology of Agile Coaching

This course explores the science of coaching and how it works.

More Information
The Visual Facilitator

This course covers the essential elements of visual thinking, giving you the confidence to pick up a pen and draw in front of others.

More Information
The Agile Business Analyst

This course covers the practice of business analysis, with an agile mindset. We cover common agile business analysis practices, as well as specific techniques you can use at any level of analysis.

More Information
Agile for non-IT

Enhance agility across your entire organisation

More Information
Running Scrum with Jira and Confluence

This course provides a practical understanding of how to run an effective Scrum process using Jira and Confluence.

More Information
Kanban Systems Design (KMP I)

Learn how to design a Kanban system for optimal flow and faster delivery.

More Information
Certified Scrum@Scale Practitioner

You have an opportunity to learn how to apply fundamental Scrum and Lean product development skills to scale Scrum from one to many teams across any sized initiative

More Information
Advanced Certified Scrum Master (A-CSM)

This internationally accredited course takes you deeper into the topics of Agile coaching and facilitation.

More Information

Press enter to see more results